WordPress Website Maintenance Services.

WordPress is a powerful website platform. But if you want to maximise your site’s performance, carrying out regular WordPress maintenance tasks is a must. Whilst these tasks are mostly simple ones, for the time-pressured business owner it can be impossible to keep everything up to date. That’s where Figment can help with our WordPress website maintenance services in the UK.

Why choose Figment for WordPress maintenance services?

Award-winning Team

Enjoy jargon-free support from our helpful specialists. With guaranteed response times, you can rely on us like your own team.

Increase Traffic

A speedy, reliable and secure website builds endless trust with Google. That means boosted search traffic, and increased growth.

WordPress Experts

Our WordPress specialists won’t let your website fall apart. We know exactly what to do to keep your site performing perfectly.

Reduce Costs

Our packages give you more benefits, minus all the overheads. On average, you’ll save 87% versus hiring an in-house webmaster.

Reduce Risk

Nervous in case you break something? Worried about the damage caused by data breaches, malware and hacks? We’ve got you covered.

Save Time

You’ve got no time to waste fiddling around behind the scenes of your website. We’ll save you all the worry, hassle and stress.

What our clients say.

Our WordPress Maintenance & Support Process.

1. Technical onboarding

A WordPress admin account is all we need for the off. On a different platform? No problem. We’ll let you know how we can upgrade you. Next we’ll copy your site and tune it up in a nice safe testing area ready for a smooth transfer. All done, you’ll get your website owner’s manual packed with useful info and key contacts.

2. Technical Audit

An exclusive tech audit. An expert security review. A look at what’s going on with Google Analytics. Here’s where we work out what might be holding your website back. Once we’re in the know, we’re ready to create your tailored roadmap for success.

3. Technical Setup

Our WordPress experts get to work optimising your site so that it’s fast, reliable and secure. We’ll fix underlying problems and configure the site so that it’s ready to leave the garage. And all that means you’ll be ready for more search traffic and sales.

4. Ongoing support and maintenance

Expert helpdesk. Jargon-free support and training. 24/7 monitoring. Watertight security, and guaranteed response times for complete peace of mind. And for added confidence? Monthly scheduled maintenance, nightly offsite backups AND the reassurance of full GDPR compliance.

5. Performance review

Our quarterly review ensures your website continues to meet your business goals. And for fully maximised performance, there’s our annual website service. The best way to keep you on course for total success.

Specialist WordPress website maintenance plans.

Specialist website maintenance services designed to get the most out of your WordPress website

WordPress websites are made up of many components. From themes and plugins to content, images and videos as well as the software itself, there’s a lot to take care of. WordPress maintenance is crucial to make sure your website is functioning at its very best. To ensure it’s keeping your visitors and the search engines happy, running securely, and its pages are downloading nice and quickly.

Without regular maintenance, your WordPress website could turn into a risk for your business. If it comes to a standstill, it won’t just be sales that will take a hit, but your reputation too.

An in-house webmaster isn’t always the right financial decision. But with WordPress maintenance services from Figment, you’ll have ample specialist knowledge at hand courtesy of one of our WordPress maintenance plans. Why not put your mind at rest and hand over the running of your WordPress site, so you can put your energy back into doing what you do best?

Speak to us about our WordPress maintenance plans.

We establish our client relationships thoughtfully and intentionally. We’ll only propose working together if we’re confident your business will benefit from our spcialist expertise.

Our WordPress maintenance services are trusted by UK businesses with a keen eye for growth.

There is no substitute for peace of mind, especially in business. And knowing your WordPress website is in expert hands is one of the best ways to achieve that much-needed reassurance. When you take up one of our WordPress maintenance plans, you’ll have access to a team of highly knowledgeable WordPress specialists who will take care of everything.

From making nightly backups of your website data so all can be restored in an instant should a problem arise, to fixing broken links, blitzing bugs, checking your web forms are working and performing system upgrades, you’ll find everything covered in a technical sense. And that’s not all.

Our team are online marketing strategists too. So as part of the Figment WordPress website maintenance service, you’ll also enjoy valuable input that will help you get the most out of your website so that it meets your business goals. From video training in the latest features and Google Analytics guidance, to eCommerce support for streamlined online sales, you’ll be in the safest hands courtesy of our WordPress maintenance experts.

What's included?

Google Analytics

Baffled by filtering? Confused over goal setting? Unsure about funnels? Leave it all to us. We'll help you get the most out of your website traffic.

Staging Website

Want to know how your site updates will look before they go live? A staging site is the answer. Check, approve and only then we'll hit the go button.

WordPress Video Training

WordPress is a brilliant marketing tool, but are you really making the most of it? Keeping up with its latest features? Video training is the answer.

WordPress Upgrades

Regular updates are vital to boost security & enhance features. Why not save time and hassle by letting us take care of them for you?

Advanced Spam Protection

Frustrated by spam but don’t want to risk missing out on enquiries? Our state-of-the-art system lets the right messages through, whilst stopping spam in its tracks.

Bug Fixes

System bugs can bring a website to a standstill. But good news: our expert pest controllers are ready with fast fixes to blitz those bugs into oblivion.

Monthly Allowance

With monthly time secured for your support needs, we'll make your business our personal priority. It'll help keep your business goals on track.

Support/Help Desk

It's always great to know you've got expert support at hand when it matters most. And for that, you can count on Figment.

WordPress Website Maintenance in the UK.

Did you know that one of the most important aspects of your site’s search engine success rests with website hosting? It’s something that simply cannot be overlooked, because it influences things like site security, page loading speed and online experience. All crucial factors for SEO.

As part of our WordPress maintenance services, you’ll enjoy premium grade, GDPR compliant hosting courtesy of the trusted Google Cloud platform. This is a hosting plan designed to deliver the best possible customer experience, engineered to optimise conversions and increase your online sales. Because when it comes down to it, that’s precisely what your website should be doing.

What's included?

Nightly Backup

There's a lot to lose if something goes wrong with your website. That's why we back it up, every night, storing the files separately for added protection.

Fully Managed Server

Who has time for tinkering with scripts, plugins and databases? Let us manage your server. That way, you can get on with your day.

Uptime Monitoring

Day and night, people are online. So, day and night, your site must perform. Our 24/7 monitoring makes sure of it. So you're always open for business.

SSL Security

Reassurance is key for web visitors. Let them know they're visiting a secure site and get a nice SEO boost with our military-grade encryption.

Security Protection

No one wants unwelcome visitors encroaching their site. Our intelligent IP blocking detects intruders well before they can cause trouble.

GDPR Compliant

Everything from cookie control to data retention and recovery is taken care of, easing the burden of GDPR compliance.

Speedy for SEO

Google ranks fast-loading pages higher. With server-level caching, speed optimisation and SSD storage, your site will load quicker than ever.

Eco-friendly Hosting

Using 100% environmentally friendly, carbon neutral servers to minimise environmental impact.
Reviews

Join our happy clients.

WordPress Maintenance

Frequently asked questions.

Our Gold, Platinum and Diamond WordPress website maintenance plans all include eCommerce support, incorporating WooCommerce core updates and bug fixes to keep your online store running smoothly at all times.

Our regular WordPress maintenance and support covers Monday to Friday, 9am to 6pm. For round-the-clock access to WordPress technical support as and when you need it, opt for our Diamond package with the extended support add-on.

Yes. Backups are carried out every night as part of all our WordPress website maintenance services. Your files are all stored separately for maximum protection.

No, that’s what we’re here for! Our WordPress maintenance services are designed especially to help time-poor business owners. We’ll take care of anything and everything technical, so you can get on with your day.

A range of small WordPress development and support tasks are included across all our WordPress maintenance plans. Our Bronze and Silver packages provide up to 30 minutes per task, and the Gold and Platinum packages provide 60 minutes.

Typical tasks include:

  • Addition of new pages and posts
  • Image editing including cropping, resizing and compression
  • Plugin research, installation and configuration
  • Dealing with any plugin conflicts
  • Updating stylesheets
  • General troubleshooting
  • Form configuration and functionality checking
  • Page re-directs and other SEO enhancements
  • Google Search Console user experience issues
  • WooCommerce support
  • General WordPress guidance

Please do speak to our WordPress maintenance UK based team if you need any advice or have anything you need resolved.

We offer a variety of specialist WordPress maintenance plans, starting from £150 plus VAT per month. If you’d like help in choosing the right website maintenance services to suit your needs, you are welcome to talk to our team.

Yes it is. Our hosting plans cover everything from cookie control to data retention and recovery, so GDPR compliance is fully taken care of for your complete peace of mind.

Yes. All data is held on our secure London, UK based servers. If you’d like the address of our data centre, please let us know.

Our hosting is a premium level plan delivered courtesy of our partnership with a UK award winning hosting provider that runs on 100% renewable energy. This includes advanced caching and firewall protections that keep your site up and running. It’s all part of our WordPress maintenance services.

We welcome existing WordPress websites onto our WordPress maintenance plans. All you need to do is complete our get started form and we’ll be in touch to talk you through the next steps.

We categorise requests by urgency. Below are the timelines we work to:

Urgent (e.g. website outages, core functionality broken)
        Acknowledgement: 1 hour
        Follow Up: 2 hours

Important (e.g. performance degradation)
        Acknowledgement: 2 hours
        Follow Up: 5 hours

Moderate (e.g. content changes)
        Acknowledgement: 1 working day
        Follow up: 3 working days

Please note that the above timings are based upon our support hours: 09:00-17:00. Out of hours, your server will be monitored by our hosting partner for outages only.

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